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FAQ’s

Lighting 

Ordering Light Fittings and Bulbs:

When you order a light fitting, please note that bulbs are not included unless explicitly stated in the product information. If you need bulbs, be sure to check the details before making your purchase.

Non-Electric Pendants:

Non-electric pendants are designed to fit on your existing ceiling-mounted lamp holder. They don’t have electrical components, which means you can enjoy stylish lighting without the need for an electrician.

Bathroom Lighting:

For bathroom lighting, it’s essential to choose a fitting that is IP44 or above. Luckily, all our bathroom lights meet this requirement, ensuring safety and functionality.

Difference Between Class I, Class II and Class III Lighting Fixtures:

Class I Lighting:  A Quick Guide

When a light falls into Class I, it means it’s protected by basic insulation. But what does that really mean? Let’s break it down:

Basic Insulation: Imagine it as a cozy blanket for your light. It keeps the electrical parts safe and snug. 

Conductive Touchable Parts: These are the bits you might accidentally brush against—like the friendly handshake of a light switch. In Class I lights, these parts are also connected to the ground. Safety first! 

Non-Wired Lighting: Even if your light isn’t wired up yet, it still needs a connection to the ground. Think of it as a little grounding hug.

Fixed-Mounted LED-Light Engines: These are the powerhouse behind your lights. For Class I, they need a creepage distance of 2.5mm (like a respectful nod across the room) and an air gap of 1.5mm (a polite wave from a safe distance).

Class II Lighting: Safety with a Twist!

Let’s unravel the mystery of Class II or Double Insulated lighting together. These clever light buddies have a few tricks up their sleeves:

Basic Insulation: Just like a snug sweater, basic insulation keeps the electrical bits cozy and safe.

Extra Layer of Safety: Class II luminaires go the extra mile. They add another layer of protection—like wearing both a raincoat and carrying an umbrella. This could be double insulation or reinforced insulation. Fancy, right? ☂️

Grounded Outlet Connection: Your light plugged into a European-style outlet. It’s like a well-traveled friend who knows all the right adapters.

Reinforced Insulation: That’s the secret! It’s like wrapping your light in bubble wrap for extra safety.

And now, let’s talk about those fixed-mounted LED modules. They need a creepage distance of 5mm and an aperture of 3mm (a peekaboo hole for curiosity).

Class III Luminaires: The Transformer Tale

Let’s dive into the enchanting world of Class III Lighting! These little light wizards have a unique power source:

External Transformer: Imagine it as a magical gateway. Class III luminaires are fed from an external transformer. It’s like connecting your luminaire to a secret energy well.

Safety Extra-Low Voltage (SELV): SELV is the superhero juice that keeps everything safe. It’s like sipping from a tiny cup of lightning—energetic but not too shocking!

Protection Transformer: This trusty companion ensures that the voltage stays in check. It’s like having a wise guardian watching over your luminaire.

Voltage Limits: Our luminaire must play by the rules. It can’t generate higher voltage—it’s a well-behaved light buddy!

What Is An IP Rating? 

IP ratings, also known as Ingress Protection ratings, provide valuable information about how well-protected a light fixture is against solids (such as dust) and moisture. When shopping for outdoor or bathroom lighting, you’ll often encounter an IP code followed by two numbers. Let’s break it down:

First Digit: Solid Protection
The first digit indicates how well the fitting guards against solid objects.

0: No protection against contact or entrance by any object.

1: Protects against large surface areas of the body but not deliberate tampering.

2: Shields against fingers or similar-sized tools and objects.

3: Resists thick wires, tools, and similar-sized foreign bodies.

4: Guards against most wires, screws, etc.

5: Dust-protected (large amounts of dust won’t interfere with operation).

6: Dust-tight (impossible for dust to enter).

X: Indicates undefined protection against solid objects.

Second Digit: Liquid Protection

The second digit reveals the level of liquid protection

0: Not protected.

1: Withstands dripping water (vertical falling drops).

2: Handles dripping water when tilted up to 15°.

3: Resists water spray at any angle up to 60°.

4: Shields against splashing water from any direction.

5: Endures water jets projected by a nozzle (6.3mm).

6: Remains unaffected by powerful water jets (12.5mm nozzle).

Remember, a higher IP rating signifies better protection. For instance, an IP67-rated fixture is dust-tight and can be submerged in more than 1 meter of water.

What Type of Bulb Do I Need? 

Choosing the right light bulb can make a world of difference in creating the perfect ambiance for your space. Let’s shed some light on the options:

Fluorescent Bulbs

Bright and Efficient: Fluorescent bulbs are ideal for areas where you need consistent, bright illumination. Think offices, kitchens, or garages.

Energy-Saving: They consume less energy compared to traditional incandescent bulbs.

Longevity: They last longer, which means fewer replacements.

Incandescent Bulbs

Warm and Cozy: Incandescent bulbs emit a warm, familiar glow. Perfect for creating a cozy atmosphere in bedrooms, living rooms, or bedside lamps.

Dimmable: You can easily adjust the brightness to suit your mood.

Classic Choice: Despite being less energy-efficient, their timeless appeal remains unmatched.

LED Bulbs

Bright and Durable: LED bulbs are super bright and have an impressive lifespan. Great for task lighting, reading nooks, or outdoor fixtures.

Energy-Efficient: They use less power, which is kind to both your wallet and the environment.

Versatile: Available in various color temperatures, from warm to cool white.

Smart Bulbs

Convenience at Your Fingertips: Smart bulbs allow you to control your lighting remotely. Set timers, adjust brightness, or change colors—all from your phone.

Perfect for Busy Lives: If you’re juggling a hectic schedule, smart bulbs simplify your life.

Create Ambiance: Set the mood for movie nights, parties, or winding down after a long day.

Remember, with the plethora of lighting options available today, consider how you’ll use your bulbs before making a decision. Whether you’re chasing productivity, relaxation, or a touch of magic, there’s a bulb out there just for you! 

What is the LED Equivalent? 

Need help converting Lumens to Watts? Take a look at this helpful chart below.

What Does Earthed Mean? 

Earthing: Keeping You Safe from Electric Shocks

Imagine you’re in your home, surrounded by all your favorite gadgets and appliances. But wait, what if something goes wrong? What if there’s a fault in the electrical system? That’s where earthing comes in.

Earthing provides a special pathway for electric current, so instead of flowing through you, the current takes a detour—straight into the ground.

Earthing uses a protective conductor, this wire connects your electrical system to the earth. 

When a fault occurs (like a short circuit), the protective device (either a circuit-breaker or a fuse) senses it with the protective device springing into action and switching off the electric current to the faulty circuit.

Delivery

Delivery Timeframe:

At Lighting R Us, we strive to dispatch orders promptly. Typically, your lights will reach you within 5-7 working days after placing your order. While we understand waiting can be tough, keep in mind that many of our products come directly from suppliers, which may slightly extend delivery times. Some items may even arrive sooner, depending on the brand and size.

Order Processing Times:

Orders placed after 16:00 will be processed on the next working day.

Orders placed after midday on Friday will be processed on the following Monday.

Lighting R Us

Contacting Us:

If you have any queries or need assistance with a purchase, please use our contact us form on our website. We’ll get back to you as soon as possible. Just a heads-up: If you reach out over the weekend, our response may be delayed until Monday.

Visit Our Showroom:

If you’re in Wolverhampton, come visit our gorgeous showroom! We’re open weekdays from 9 am to 5 pm and Saturdays from 10 am to 4 pm. Explore a range of lights, lamps, furniture, and homeware. 

Find Us: Lighting R Us, Macrome House, Macrome Road, Aldersley, Wolverhampton, WV6 9HD. 

Feel free to browse our catalogues at your leisure!

Our Services

Our Unique Service at Lighting R Us:

What sets us apart? Well, unlike most lighting shops, we have a special advantage. We started as Central Electrical Contracts, we not only provide you with lights but also offer seamless installation services. 

Yes, that’s right! If you’ve purchased lights from us, we can fit them for you. But that’s not all – we’re happy to install any other lights you might have bought elsewhere and even handle your electrical work.

If you’d like us to take care of installation after ordering online, simply reach out via phone on 01902 757825, our contact form, or email [email protected] and we’ll provide you with a quote. 

Keep in mind that the feasibility depends on your location – we’re based in Wolverhampton, but if you’re in the West Midlands, it should be a breeze!

Central Electrical Contracts

Don’t forget to explore our website! Central Electrical Contracts has been going strong since 2008. Take a peek and discover more about our services and offerings.

Returns and Refunds

Ordered the wrong size? 

No worries! You can return your item. We happily accept unused, uninstalled items in the original packaging. Just keep in mind that the delivery cost will be on your tab. Remember, we can’t accept returns if the packaging isn’t original.

Not suitable? 

If the light you’ve chosen doesn’t quite fit your vibe, you can return it too. Make sure to send it back within 14 days of receiving your order. Unfortunately, orders sent for return after this period won’t be eligible for a refund. Again, the delivery cost is your responsibility.

Special Orders: 

Items not stocked in our store may be subject to a 25% restocking/admin fee since they’re specially ordered.

Feel free to reach out if you have any more questions—we’re here to help! 

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